Intelligent Process Automation Summit

Subba is a Master Black Belt certified professional with 20 years of experience in Process Excellence and Quality. He is currently working with WNS Global services as Director- Quality leading the Process Excellence and Transformation teams. He is Certified Master Black Belt, Lean champion, Certified Analytics professional. He holds Masters in Business Administration.
He is currently leading teams for large consulting and transformation projects. He is awarded the “Top 50 most influential Quality professionals” by World Quality Congress and “Six Sigma Champion” by Golden Star Six Sigma. He has been an active participant in various Quality initiatives, leading groups through social platforms for Quality awareness.
Subba published white paper’s on various topics and writes in Quality blogs. He has won awards for his work from ASQ, Lean Six Sigma Awards and National Quality Excellence. Subba is currently working in simplifying the use of Robotic process Automations, Analytics and Quality across various industries.

"Recent ISG Survey indicates that Industry wide Adoption of RPA based Automation In Business and associated services is 6-7% where as rest of the 80-85% potential is yet to be Scaled as either adoption is limited to creating Proof of concept or Identifying value driven Business case.

Few Organizations who were front runners in "crossing this chasm" have made it possible by not only scaling their Automation Adoption to 50% (and more) but also enhancing scope of Automation to "Intelligent Automation". These organizations adopted an IT Driven Digital business strategy. This is further detailed by Venkatraman & Henderson in Digital Matrix.

Digital Business Strategy underpins that sustained Adoption of Intelligent Automation by following a maturity-based IT Service framework. It encompasses continuous assessment transformation measurement and bettering ways of working, Thus increasing customer value proposition and achieve sustained competitive advantage".

A reliable and easy to use digital transformation platform is MUST for an organization to succeed in digital transformation. Building such a platform is complex, expensive and not viable to mid-size enterprises who really need it the most to compete and grow.

The talk brings how SMEs can leverage iBPaaS (Intelligent Business Process as a Service) to become efficient and agile to compete in the market.

Antony has 25 years of experience in the IT industry. He has been working with enterprises for successful business process automation and application & data integration. He is also good at placing rule based decisions to make automation intelligent. He embraces open source technologies and associated with Red Hat since last 5 years.

He founded Entoss Technologies, Singapore. Prior to his venture, he had been with Hewlett-Packard for 16 years, and worked across various divisions and countries.

Intelligence Automation is much used and abused term, but very few clients have really implemented and seen real benefits, mainly due to lack of clarity of use cases. In this talk, we will see some real life use cases of Intelligent Automation, the capabilities needed and the deployment models. It will also cover how the Enterprises can expand their scope of automations with Intelligent Automation capabilities to achieve real value of automation

Shrikant Deo is Associate Director and Head of Product Management for AssistEdge, Award winning Automation Product from EdgeVerve Systems, a Infosys subsidiary. Shrikant is a RPA thought leader and an expert in the Intelligent Process Automation space. He is a senior IT Products professional with a total of 18+ years of experience in multiple leadership positions. He brings with him, a rich experience in managing global teams delivering value to Enterprise clients through innovative solutions. Shrikant has done his MBA from IIM Ahmedabad and Engg from UDCT, Mumbai

One of the major challenges in any business context is to reduce complexity of business processes - be it for optimization, training or automation through bots. As a famous creativity & innovation Guru Edward de Bono says - "Dealing with complexity is an inefficient and unnecessary waste of time, attention and mental energy." Eventually this complexity might cost dollars for business. When it comes to reducing the complexity for automation, there are numerous ways. In the current session, I would like to present - "How to Simplify a Complex Process - the Sherlock Way..." The interpretations from this world renowned detective; guide business analyst to tackle complexity. At many instances one gets overwhelmed by the complexity, however one can say - "Elementary, Watson..." after analyzing the process Sherlock way. Once, the complexity is reduced, automation becomes effective and earns better RoI (Return on Investment). The session will cover topics like - Facets of Business Process, What does Sherlock has to say, how to reduce complexity for each facet, and couple of small cases to explain these techniques.

11 years of experience in end-to-end Business Transformation through Enterprise-wide initiatives (People, Process and Technology). Specializes in translating strategic objectives and abstract requirements into implementable solutions. Certified Business Analysis Professional (CBAP). Core competencies include Business Process Management, Holistic Business Analysis, Business Solution Architecture and Business Strategy Execution. Worked on various assignments across geographies and industries like Media & Entertainment, Healthcare, Banking and Procurement. Educational qualification are – Post Graduate Diploma in Business Management (Marketing) and B.E. (instrumentation and Control).

Lot of enterprises have embarked on the Intelligent Automation journey today. Based on my experience with enterprises there are challenges and in this presentation I would like to highlight some of these challenges. The challenges faced by small and medium enterprises are different and those faced by Large enterprises are different. To highlight a few of the challenges
1. Digital workforce (Robots) management
2. Security related issues with Robots and the ownership
3. Environmental changes impact the working of robots.
4. Stretching the boundary conditions to achieve automation makes the platform fragile and unstable.

Overall the maturity of Intelligent Process Automation is still evolving and it will be stable very soon.

31+ Years experience in the IT Industry in Process
Automation, Delivery Management, Product and Platform development and implementations.
Successfully set up the Product Support Organization for Edgeverve systems for all the product offerings.
Led large Process Automation and Optimization Transformation/Cost Improvement Programs across multiple geographies – Japan, US, Europe and NewZealand.
Large Account Delivery Management for clients in USA and Europe.
Conceptualized and developed Customer Service Automation Platform for Infosys and implemented it for multiple clients.