In the human centric service industries like Logistics & Supply chain, Retail, Healthcare and BFSI, majority are providing similar core services; the question is-how one creates a differentiator to retain more customers? It is fast becoming one of the toughest questions to answer in the contemporary business scenario.
Companies are investing time & spending millions towards implementing Control-Tower systems for centralized command ‘n’ control. But-can there be an Innovative yet affordable alternative?
In this session, we would not only explore how an interplay between RPA and cognitive technologies can provide a-Centralized Visibility-for you and create a-Personalized User Experience-for your customers but also demonstrate a working POC to help you recognize its true potential ROI.

Have 21+ years of experience in design, develop & deliver IT innovations for SCM and logistics industry

In this session, we will discuss:
Risk awareness and early warnings
From noise to action with RPA
Automating risk management with ML & AI

Experienced project manager and insurance professional successful in leading major system implementations and multiple business units. Strong management and leadership skills, with the ability to motivate and develop high-performing employees. Solid planning and organizational skills, including oversight of key technology initiatives and management of profit and loss objectives. Highly motivated and results-oriented leader with broad experience leading diverse workforces in call center and P&C insurance operations, strategic planning and sales channel development

Abdullah Atek is a career Solutions Consultant that has demonstrated and acted as a Product Consultant for a variety of Enterprise Software(s).
He specializes in the Fortune 500 and has acted as a Solutions Sales Liaison in assisting of the close of over $100 million in contracts.
✔ Pegasystems System Architect
✔ Blue Prism RPA ROM Architect
✔ Microsoft Core SharePoint Principles 70-331
✔ Microsoft Windows Server Admin Fundamentals 98-365
✔ Zuora Technical, Functional and Financial Expert. His professional experience includes demonstrating complex enterprise solutions, helping educate the C-suite and proving technical value to a broad audience.

Process Mining - just another hype word or ultimate way to achieve mature, stable and healthy end to end process
- Does process standardization hinder innovation and creativity?
- Simple is Better - how does process mining help achieve the ‘happy flow’ in preparation for successful RPA
-will share the key take-away from our projects completed in the meantimes

Intelligent Automation (IA) helps companies realize the next wave of operational efficiency, support decision making through data analytics and accelerate digital evolution. AIOps combines big data and machine learning to automate IT operations processes. Intelligent solutions can emulate human behavior, make decisions and learn from experience. Intelligent Automation and AI enable organizations achieve business and IT process efficiencies through a three-phased strategic approach. The first phase involves assessing the current level of automation maturity to qualify quick wins for implementation. The second phase is used to identify the major business/IT processes focus areas and align them with the Do-Think-Learn service continuum. The final phase includes a roadmap using the crawl, walk and run framework. This session provides an overview of process automation using Robotics and the approach to accelerate automation maturity with enhanced intelligent automation using machine learning and artificial intelligence.

Vandana Viswanathan is a strategic business & technology consulting leader with over 20 years of experience providing consulting advisory and program leadership services for fortune 100 clients. Vandana specializes in Digital Strategy, Transformation, Program & Product Management, Intelligent Automation, Agile, Cloud Transformation, Enterprise Architecture and Regulatory Compliance services. Her consulting industry experience spans across Life Sciences, Healthcare, Banking & Financial Services and Insurance. She plays the role of a Market Leader / Digital Transformation Partner for Life Sciences. Vandana has designed Intelligent Automation solutions for large corporate clients. She has pioneered best in class frameworks for validating cloud and COTS systems. She acts as a trusted advisor for several fortune 100 global clients across Life Sciences, Healthcare and Banking & Financial Services.

Federal agencies including defense services are planning to implement intelligent automation for business processes. These agencies are having some unique challenges and limitation. I would like to discuss these challenges and solutions.

Professional with 20+ years of experience across all aspects of Automation. Currently working as Intelligent Automation Advisor and Solutions Architect for Department of Defense. Nainesh has unique experience as he has implement and setup multiple automation CoEs for commercial and for federal agencies. Nainesh has written few LinkedIn Articles related to RPA.

From Digital transformation to customer experience transformation. From gaining efficiency to achieving growth, from improving operations to driving innovation, from optimizing costs to increasing productivity - if there is one key element that is vital and lies at the core of any transformation, it is the business processes intelligence.
Far from being a singular approach, process intelligence is an ecosystem of complimentary strategies, methodologies, tools and. Platforms. Process intelligence is in fact a confluence of interconnected disciplines that have multiple overlapping capabilities.
Process intelligence typically involves
Process Discovery And Mining
Task and Process Automation
Worfklow Automation
Digitalops
Customer Journey ,
And Process Management

Key Takeaways - The presentation will provide strategies, tools, frameworks and use cases about leveraging the process intelligence ecosystem as a whole. This provides far greater value to organizations as against point solutions of process automation or process mining. Participants will gain a deeper understanding of the process intelligence ecosystem and the multiple elements, a collective of capabilities, strategies, tools and platforms that augment and amplify intelligence related to processes, and operations.

Darshan is an executive leader, strategist and trusted advisor to CXO’s and Founders. A seasoned executive with 28+ years of IT experience. Proven expertise in Innovation, Digital, CX, and Product Management. Highly skilled at unlocking growth, harnessing innovation, incubating and accelerating products and services, mentoring high performing leaders, teams and companies.

What’s old is new can be said about many things, which is true when looking at how to advance technology into businesses.
We will examine the progression of RPA from its beginnings to its current state and then dive into industry areas of focus down to specific jobs that will be automated and all but eliminated in the near future.