All investment banks have RPA in their agenda as part of their Digital Transformation journey. I would like to share my experience and what are Dos and Don'ts while applying RPA to any business process within the bank. I applied it to securitization process and would walk audience through what challenges i faced and how I solved them and deploy RPA scripts in production.

We will be speaking about how high-performing organizations as well as government institutions in Hong Kong are utilizing RPA along with Intelligent Automation to drive a greater operational efficiency. The speech will be based on facts and figures derived from practical experience and projects implemented in Hong Kong. We would be talking about technical pitfalls and key challenges while deploying Intelligent Automation on a large-scale. We would be sharing our practical experience on how to power RPA with cognitive capabilities to bring RPA to the next level - Intelligent Automation.

Lilia has over 14 years of experience gained working in the large corporate business (Europe) and Big 4 (Hong Kong, APAC) in the field of business process re-engineering, complex business transformation, processes automation. Lilia is a former top manager of one of the Leading Banking Group in Central East Europe. Currently, Lilia is in charge of Intelligent Automation at DMS Solutions (Hong Kong) Limited, the technology company delivering Intelligent Automation Solutions, vendor of Intelligent Integrated Platform for Document Processing (IDP – Intelligent Document Processing) and Document Workflow Automation (BPM - Business Process Management) - «elDoc».

The current Covid crises has only accelerated the desire to invest in digital technologies and find quick solutions to reduce costs.

With the rapid advances in AI and automation technology and tools for rapid deployment the biggest challenge we now face is poorly thought through and rushed deployments

As someone once said “Automation may be a good thing, but don’t forget that it began with Frankenstein” - just because you can automate something it doesn’t mean you should.

In this presentation Steve will share his experience in maximising benefits by bringing out the best in humans and automation.

At Probe, Steve’s focus is on helping companies remain relevant in today’s dynamic environment which requires innovative new products, services and experiences. This is no easy task with the benchmark being the customer experience delivered by born digital companies who are experts at making the complex simple delivering a near “zero touch” experience at significantly lower cost.

Steve is a firm believer that this can only done by those who understand how to combine the best of human capabilities with AI (machine learning mostly), analytics and automation.

Speak about IAG’s journey with RPA and ROI balanced approach across the last two years

Digital Transformation Executive with 19+ years in the people industry

The lifecycle of RPA is a journey from tentative first steps and initial feasibility through to transformational change involving organisational design and wide range of tools no longer limited to ‘just’ RPA.

Wherever you are on your journey this is a practical walkthrough of the typical stages of delivery and how they adapt as your experience increases.

· Automation Continuum & RPA
· Approach to RPA
· Selection of Tool
· Selection of Processes
· Measuring RPA Maturity
· Why RPA projects fail?
· Establishing RPA CoE
· Future of RPA & Other Cognitive Technologies
· Discussion on 1-2 case studies with demonstration