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Intelligent Robotic Process Automation (IRPA) technology is the next frontier for businesses looking to streamline processes, increase productivity and ultimately improve the bottom-line.

IRPA typically uses artificial intelligence to handle repetitive, rules-based, back-office tasks. And the market is about to experience a period of "explosive" growth.

The IRPA/RPA market grew 64 percent to $200 million last year and is expected to grow 70 to 90 percent by 2020 because successful pilot projects are inspiring buyer confidence in the technology, the consulting and research firm reports.

However, there are some barriers to adoption, such as IT departments concerned about data security and loss of control. Plus, replacing staff with robots in some sectors, such as government, could become a political minefield.

Join us at IRPA Summit in Mayto hear from subject matter experts currently evaluating IRPA for their businesses in areas such as Finance, Procurement, HR, Outsourcing, Automation, etc.

While Intelligent Robotic Process Automation (IRPA) is often the first tool to garner investment as it leads to quick wins with a lower investment, IRPA is only one tool in the automation toolbox, and this event covers the gamut of intelligent automation technologies including cognitive, machine learning, AI, and more.


1.21GWS offers a great variety of training related to emerging technologies like Intelligent Robotic Process Automation, Blockchain, Testing, DevOps, etc. For More Details,


Track 1 : Intelligent Robotic Process Automation Summit

Track 2 : Digital QA Day

Track 3 : Business Analyst Innovation day


Friday, 08 May, 2020
Registration / Conference Overview
Topic Abstract : Hanna Aljaliss

Gartner estimates that almost 80% of today’s enterprise data is unstructured, which means either it is being handled by a human or not at all. However, with the evolution of AI and RPA, the art of the possible has evolved. Our solution will outline how Cedrus helped one of the largest US healthcare payers manage thousands of incoming unstructured emails (and attachments) a day through Cognitive Automation. Hanna Aljaliss, Cognitive Automation Lead at Cedrus will demonstrate how his team was able to design and implement a real-world solution for a major Healthcare payer. Solution capabilities include:
✓ Immediate response to incoming requests
✓ Significant reduction in manual labor
✓ Straight-through processing
✓ Reduced errors
✓ Exception handling
✓ Dashboarding of performance KPIs
The age of AI RPA is real!

Topic Abstract : Vivek K. Sukumaran

1. Making data driven assumptions and recommendations for product and customer experience optimization.
2. Combining persona, web surveys and customer service insights to understand customer's journey and pain points.
3. Defining customer driven product roadmap vs business driven product roadmap.
4. Always start your requirement user story with "As a Customer I'd like to"
5. How AB testing in combination with web analytics and customer session recording are delivering enhanced customer experience.

Topic Abstract : José Francisco Valiente

Speed is not important if it is not in the right direction. All companies are competing to satisfy (and exceed) customer’s expectations, what strategies are they adapting to improve their operations while avoiding extinction.

Topic Abstract : Vandana Viswanathan

Intelligent Automation (IA) helps companies realize the next wave of operational efficiency, experience true insight from data rich analytics and accelerate their digital evolution. Intelligent solutions can emulate human behavior, make decisions and learn from experience.

Organizations interested in achieving operational efficiencies in their business and IT processes through Intelligent Automation employ a three-phased strategy. The first phase involves assessing the current level of process automation maturity and identification of pilot quick win opportunities to begin the Intelligent Automation journey. The second phase is to identify what the major business/IT processes are and align them along the Do-Think-Learn service continuum. The last part of the strategy is to define a roadmap using the crawl, walk and run framework. This session enables participants to learn the evolution from Standard process automation using Robotics to Enhanced intelligent automation using machine learning and artificial intelligence through real-life case study examples.

Topic Abstract : Monika Budhiraja

In Agile environment, release engineers, test engineers and other responsible IT professionals are challenged with releasing new features, products and enhancements with the speed of light. Businesses expect them to transform test timelines from months to weeks, weeks to days, days to hours, hours to minutes.

As an engineer, how would you ensure quality build in this ever decreasing timelines?

How would you feel confident in what is going out the door with little to no time?

What tools and techniques would you choose and why?

What policies and procedures would you implement and why?

Is there a magic bullet that can speed up our application quality in given time?

Join us as we uncover our journey of evaluating and choosing tools and techniques, inventing new processes, policies and methods to lead a peaceful, faster and reliable quality release processes.

But wait, were we perfect? What are our learnings along the way? What changes in processes and teams mindset had become necessary? How did we receive approvals on expensive tools and resources? How did leaders showcase Return on Investments?

Topic Abstract : Amahl Williams

Sometimes programs stall or under-perform, despite initial high expectations. Maybe you have exhausted your backlog of tactical quick hits and are unsure how to define a bigger value project. Perhaps, another consultant or partner may have left your program unfinished or under-developed, creating “zombie-bots” that don’t deliver the promised value.

Get your program back on track and ensure that you have necessary planning, resources, support and operation to make your RPA programs successful over the long haul.

Topic Abstract : Anita Dhir

Given the age of rapid development, IOT, big data, AI, speed to market concerns, and a constant need for new product launches and/or upgrades, testing services have felt the need to maintain pace with the agile and rapidly changing development environment.

The software testing services offerings that started with quality control and quality assurance has now evolved to quality engineering and digital assurance. This presentation highlights the key trends that are influencing the quality-based industry.

Speaker Profile

As a system thinker and collaborator, Anita Dhir emphasizes the importance of gaining knowledge and building relationships to achieve success. She has over 25 years of experience working with Fortune 500 companies managing strategic quality and project management initiatives such as organizational change management, project office, talent development, process improvement, agile, and software development.

As Medhira’s lead consultant and learning solutions provider, Anita focuses on providing project management and operational best practices solutions for her global clients. Anita has conducted over 500 plus workshops across the globe and shared her expertise with over 5000 students.

Anita has published the several CAPM®/PMP® Exam Prep Kits to assist candidates in their quest for PMI certification. She is an Adjunct Assistant Professor at NYU and has degrees in Computer Engineering and Physics. Anita can be reached at "mailto: adhir@medhira.com" , adhir@medhira.com"

Topic Abstract : Matt O Connor

Machine learning applications bring novel challenges for quality control, testing, and auditing. Modern techinques must be employed to not only prevent technical failures but also a host of related risks that evolve dynamically and unpredicatably as models learn.

Topic Abstract : Abhishek Mittal

Every leader in every company is looking to conduct a AI POC to improve their core operations. In spite of multiple POC’s there are very few large scale successful adoption of AI in B2B use cases. Infact AI led innovation to an operator is fast becoming a scary word for operators as lot of SME time sunk or a solution where SME’s are required to do more instead of less to improve the model post implementation. At WK GRC we have been able to achieve a much better success rate by creating a join team of design thinkers, data scientists and SME’s together under one leadership to drive the change. In this talk, we would share the approach followed to transform legacy processes and systems without 5 year digital transformation projects and to generate customer value in matter of months instead of years.

Speaker Profile

Abhishek Mittal is the Vice President of data analytics and operational excellence for Wolters Kluwer Governance, Risk & Compliance division. He is responsible for driving business transformation and new product innovation by embedding data driven decision making in core operational processes.

Under Abhishek’s leadership, his team has enabled the creation and transformation of the fulfillment, legal and compliance centers of excellence within Wolters Kluwer. He leads a global team of process engineers, design thinkers, data scientists & SME’s to develop new age expert solutions for both internal processes as well new products or smart product extensions to help customers meet their multi-jurisdictional legal and regulatory obligations globally.

Prior to joining Wolters Kluwer in 2012, Abhishek held a variety of management roles at American Express, where he led risk management teams for the small business portfolio. Abhishek earned his Master’s degree in Management from IIT Bombay and has a Bachelor’s in Computer Science & Engineering.

Topic Abstract : Gregory North

Topic Abstract : Joshua Beaudry

I had heard the rumors, RPA is just a glorified excel macro, one of the latest buzzwords like AI or Machine Learning. But I gave it a chance, and that’s not the case. RPA is a powerful tool and it grabbed ahold of me like the summer of 86’, I could see the infinite possibilities, the tricks we could teach these software robots.” (86 is a reference to skateboarding)

Our Speakers

The RPA Conferences features insightful talks by recognized thought-leaders addressing the actual developments and trends in RPA. Discussions and presentations by a variety of speakers at a series of past and upcoming events elucidate solution based details that will help you face RPA challenges with confidence. You will find a mix of speakers from diverse organizations sharing their real experiences and expert insights with the event participants.

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Group of 3 or more(Early Bird) USD 300 Till 31 January, 2020
Group of 3 or more(Standard) USD 349 Till 08 May, 2020
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Individual (Standard) USD 500 Till 08 May, 2020

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