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Intelligent Robotic Process Automation (IRPA) technology is the next frontier for businesses looking to streamline processes, increase productivity and ultimately improve the bottom-line.

IRPA typically uses artificial intelligence to handle repetitive, rules-based, back-office tasks. And the market is about to experience a period of "explosive" growth.

The IRPA/RPA market grew 64 percent to $200 million last year and is expected to grow 70 to 90 percent by 2020 because successful pilot projects are inspiring buyer confidence in the technology, the consulting and research firm reports.

However, there are some barriers to adoption, such as IT departments concerned about data security and loss of control. Plus, replacing staff with robots in some sectors, such as government, could become a political minefield.

Join us at IRPA Summit in May to hear from subject matter experts currently evaluating IRPA for their businesses in areas such as Finance, Procurement, HR, Outsourcing, Automation, etc.

While Intelligent Robotic Process Automation (IRPA) is often the first tool to garner investment as it leads to quick wins with a lower investment, IRPA is only one tool in the automation toolbox, and this event covers the gamut of intelligent automation technologies including cognitive, machine learning, AI, and more.


1.21GWS offers a great variety of training related to emerging technologies like Intelligent Robotic Process Automation, Blockchain, Testing, DevOps, etc. For More Details,



Friday, 24th May, 2019
Topic Abstract

The automobile insurance claims processes are old and antiquated with close to 100% human touch. Using Computer vision and machine learning combination to intelligently automate the claims settlement process, there is a prime use case to reduce cost of claims settlement + reduce the claim settlement cycle time from 10 days to few hours, resulting in improved and personalized customer experience delivery by insurance carriers.

Speaker profile

Amit is Vice President, Artificial Intelligence Products & Strategy, for Genpact Digital, a Genpact USA BU dedicated to use of frontier technologies to solve real-world problems.
Prior to Genpact, Amit worked with Cisco Systems US, where he was responsible for digital transformation & automation programs for Cisco’s enterprise clients, bringing about fundamental digital changes across Insurance, Banking and Telecom industries across North America and Asia Pacific.
Prior to Cisco, Amit held multiple positions with companies like Vodafone, GE Capital, Virgin Mobile, to name a few.
Amit is an MBA from Columbia University, in addition to attending Columbia Law School, with a focus on IP protection and arbitration.
Amit is certified Agile Scrum Master, Six Sigma Green Belt and ITIL V3 and holds multiple design and utility patents.
In addition, he is a regular guest speaker at Columbia Business school, mentoring young MBA aspirants on business case preparation, corporate finance and business law.
Amit also sits on the board of ‘Childhood Leukemia & Lymphoma Foundation (www.cllfonline.org), a US-based non-profit that provides direct funding for medical care to kids diagnosed with blood cancers in India.

Amit Arora, Vice President, Genpact
Topic Abstract

It is evident from Industry data points that approx. 20% of organizations are in Industrialization phase of Intelligent automation and others are still in early part of Automation journey. This is a clear indication of the fact that these organizations do face multitudes of challenges in maturing automation and realizing the outcomes promised. In this interactive session, we will be discussing about practical scenarios / challenges relating to Inter-group interactions, Selection of right use-cases, Efficient solutioning, Outcome and Change management and other Human aspects and how those can be mitigated proactively using proven techniques towards realization of strategic and operational objectives of these organizations.

Suresh Chandrasekaran, Industry Leader – Intelligent Automation: Banking and Financial Services, Cognizant
Topic Abstract

Intelligent Automation (IA) helps companies realize the next wave of operational efficiency, experience true insight from data rich analytics and accelerate their digital evolution. Intelligent solutions can emulate human behavior, make decisions and learn from experience.
Organizations interested in achieving operational efficiencies in their business and IT processes through Intelligent Automation employ a three-phased strategy. The first phase involves assessing the current level of process automation maturity and identification of pilot quick win opportunities to begin the Intelligent Automation journey. The second phase is to identify what the major business/IT processes are and align them along the Do-Think-Learn service continuum. The last part of the strategy is to define a roadmap using the crawl, walk and run framework. This session enables participants to learn the evolution from Standard process automation using Robotics to Enhanced intelligent automation using machine learning and artificial intelligence through real-life case study examples.

Vandana Viswanathan, Director – Digital Technology Consulting, Cognizant Technology Solutions
Topic Abstract

Gartner estimates that almost 80% of today’s enterprise data is unstructured, which means either it is being handled by a human or not at all. However, with the evolution of AI and RPA, the art of the possible has evolved. Our solution will outline how Cedrus helped one of the largest US healthcare payers manage thousands of incoming unstructured emails (and attachments) a day through Cognitive Automation. Hanna Aljaliss, Cognitive Automation Lead at Cedrus will demonstrate how his team was able to design and implement a real-world solution for a major Healthcare payer.

Solution capabilities include:
✓ Immediate response to incoming requests
✓ Significant reduction in manual labor
✓ Straight-through processing
✓ Reduced errors
✓ Exception handling
✓ Dashboarding of performance KPIs
The age of AI RPA is real!

Speaker profile

Hanna Aljaliss is the Cognitive Business Automation Lead at Cedrus, a professional services firm that focuses on delivering process optimization solutions powered by Artificial Intelligence and Robotics.
For more than 15 years, Hanna has successfully led several large-scale enterprise projects in Healthcare, Finance, Pharma, and Retail - from Inception to Go-Live, helping organizations quickly realize a return on investment (ROI) from their business process transformation initiatives.
His hunger to be at the forefront of innovation has led him to master Artificial Intelligence and Robotic Process Automation and understand how these technologies can play an integral role in pushing the innovation boundaries of process transformation. His combined expertise in legacy process engineering and cognitive automation has established him as the go-to person for large- scale, complex enterprise projects and a pioneer in the automation space.

Hanna Aljaliss, Partner - Cognitive Business Automation, Cedrus
Topic Abstract

The interactive discussion will focus on the critical considerations to deploy RPA at scale. We will share leading practices in six key dimensions – strategy and governance, process lifecycle, value measurement, alignment and change, technology enablement and enterprise integration. We will also share the key success factors, must do’s, pitfalls and issues and learnings from our scaling own EY intelligent automation program – which is one of the leading award winning programs globally.

Sharda Cherwoo, Intelligent Automation Leader & Senior Advisory Partner, EY
Topic Abstract

We will explore potential use cases related to robotic process automation, natural language, and machine learning.

Anurag Chaturvedi, Director – Advisory, KPMG US
Topic Abstract

We will share some insight on how AI can be used to improve HR Processes including:
- Interview and engage possible candidates, during their college experience or after their graduation/while seeking a new job.
- Onboard candidates.
- Training new hire.
- Provide them an ever lasting companion that they can interact with for HR information, Training, Inspiration, Personal Advise, Personal Assessment.

Marketing for SME and Large Enterprise: We will share how Conversational AI can support companies to:
- Reputation Mgmt
- Sentiment and Emotion measurement associated to market or mainstream news.
- LeadGen
- E-Concierge Services

Speaker profile

My motto: "Artificial Intelligence is just like water, sooner or later we all need to drink it or use it to put out fires."
You can discover everything about me if you interact with me at: FrancescoRulli.com , powered by Querlo .
Francesco Rulli, Founder, and CEO, has leveraged a life-long interest in entrepreneurship, media, fashion, and technology. Previous enterprises include the John Malkovich fashion line, launched in 2001 in collaboration with the American actor, and Film Annex, an “online” film distribution company. Launched in 2004, the company promoted independent and foreign language films with revenues generated through a custom ad server and player. By 2011, the site hosted 300,000 independent films that reached up to 40 million viewers per month.
Other business ventures soon followed. BitLanders, a social media platform with 1 million registered users. Now an industry leader in gamification, BitLanders has several pending patents, including, among others, the content ranking system Buzz Score, and BitMiles, a rewarding system inspired by the Medici family’s double ledger accounting system.
Francesco’s philanthropic efforts extend to Afghanistan, where he sponsored the construction of thirteen classrooms, providing 55,0000 young women with the tools and opportunities of “digital citizenship.” Indeed, this project led to the introduction of Bitcoin payments in 2013. Francesco has since cast his eye on Dubai, a flourishing city committed to becoming a leader in digital technology and artificial intelligence (AI).
In 2015, Francesco launched Querlo providing a robust environment for “conversational AI” and data performance analytics for tracking user preferences. Applying proprietary software, Francesco and his team developed and refined tools to improve interactions between customers and brands. Today, the chatbots employ computer algorithms that mimic the elaborate neural connections of the human brain, a revolutionary development that promises to unify the arts and sciences with technology, long the dream of an Italian-American born and raised in Florence.

Francesco Rulli, Forbes Insight AI Solution Partner, Forbes
Topic Abstract

State of the (Labor) Union: A third party perspective on the notion of Labor
Enterprise Friction: Real-life processes holding back today's enterprise
How to Remove Enterprise Friction: Using the right technology
How to Remove Enterprise Friction: Using the right methodology
Lessons Learned

James A Hewitt, IBM Digital Automation Leader, IBM


The IRPA Conferences features insightful talks by recognized thought-leaders addressing the actual developments and trends in IRPA. Discussions and presentations by a variety of speakers at a series of past and upcoming events elucidate solution based details that will help you face IRPA challenges with confidence. You will find a mix of speakers from diverse organizations sharing their real experiences and expert insights with the event particIRPAnts.

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Special Offer Price USD 349 Till 15th February, 2019
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