Intelligent Robotic Process Automation (IRPA) technology is the next frontier for businesses looking to streamline processes, increase productivity and ultimately improve the bottom-line.
IRPA typically uses artificial intelligence to handle repetitive, rules-based, back-office tasks. And the market is about to experience a period of "explosive" growth.
The IRPA/RPA market grew 64 percent to $200 million last year and is expected to grow 70 to 90 percent by 2020 because successful pilot projects are inspiring buyer confidence in the technology, the consulting and research firm reports.
However, there are some barriers to adoption, such as IT departments concerned about data security and loss of control. Plus, replacing staff with robots in some sectors, such as government, could become a political minefield.
Join us at IRPA Summit in October to hear from subject matter experts currently evaluating IRPA for their businesses in areas such as Finance, Procurement, HR, Outsourcing, Automation, etc.
While Intelligent Robotic Process Automation (IRPA) is often the first tool to garner investment as it leads to quick wins with a lower investment, IRPA is only one tool in the automation toolbox, and this event covers the gamut of intelligent automation technologies including cognitive, machine learning, AI, and more.
The value in attending summits like this one is the opportunity to learn from others about their RPA journey. In our journey we have noted what has worked, what hasn’t and what was done to recover. This presentation will focus on three key aspects which we believe are major hurdles for RPA implementation:
• Value proposition for a digital workforce
• Building RPA capabilities and scaling
• Self-sustaining operating model
The journey covers 3 years of an RPA journey for an ASX50 company from concept introduction, proof of concept, scaling and how the program needed to morph to meet changing business environments.
Chris Howes is a senior executive with a diverse career and over 25 years in business transformational change in Australia, Indonesia and Turkey. His focus is on business alignment and integration, leading cultural change and development of leadership and functional capability within businesses.
In October 2016 he was appointed to lead a Proof of Concept for RPA for the Incitec Pivot Business.
Reporting to the Chief Human Resources &Shared Services Officer the role was responsible for developing the strategy, proof of concept, building capability, implementation and scaling of a program of introducing robotic process automation (RPA) into the Incitec Pivot Group, an ASX50 company.
The role encompassed all functional areas and regions within the business with the aim of increasing business efficiency through the application of appropriate automation strategies and tools.
In September 2019 Chris formed eWorkforce Partners, establishing a team of like-minded experienced RPA professionals to assist clients in digital workforce enablement
RACQ first started our journey to Automation 2 years ago, with a tight scope around internal facing automation only. With 27 processes automated and over 16000 human hours saved, the unattended bot workforce has seen a very successful automation adoption within Queensland’s largest club. Now RACQ is on the next leg of our Automation journey, with deployment of Attended Bots to the primary contact centre of 250 agents. We’ll take you through the journey and challenges faced in moving from a controlled environment of unattended bots to large scale deployment and operation of attended automation for the frontline agent, covering; getting business buy in, the pilot, managing BAU, and looking forward.Speaker profile
Kris is an experienced Contact Centre Leader turned Automation Specialist with over a decade of experience within the contact centre field, specialising in contact centre operation, workforce planning, call routing strategy, and process improvement.
Kris is now focused on bringing improvement via process automation and innovation, with focus on solutions such as RPA, chatbots, voicebots, and speech analytics, and is always on the lookout for the next big opportunity.
Working in the Automation COE with RACQ, Kris has led various automation initiatives including conversational assistant pilots, the introduction and automation of speech analytics, and the introduction and deployment of Attended bots to the primary contact centre of 250 agents.
How should you approach RPA implementation to maximize your success – sharing best practices.Speaker profile
Greg is an industry veteran with a strong track record of strategy formation and delivery of major business and technology transformation programs. Amongst these was how he established NAB’s Automation / Robotic capability utilising Blue Prism. This included creating the RPA technology strategy and delivering Minimum Viable Product to commence the onboarding of process automations, end to end in 14 weeks. Greg now helps customers get success with Blue Prism RPA.
The success of an automation project involves finding each organisations "balance point" across 3 key variables: People, Tech, Maturity (task, process, function, organisation).
- Focusing solely on the 'shiny new toy' (ie Technology) can lead to unintended consequences, unrealitic expectations, critical risk factors.
- Alignment across Mindset, Toolset, 'honest' Readiness ensures functional, scalable and robust enterprise grade outcomes can be delivered.
We will explain how we solved problems for clients through adopting the above approach. We will focus on 2-3 use cases to deliver the message/learnings.
Entrepreneur, CEO and Chartered Accountant with a desire to make a difference.
Formerly a Specialist Tax Adviser and Chartered Accountant with 20 years experience across senior roles in the GST and indirect tax consulting industry across large corporates, professional services firms and industry bodies. I still enjoy providing quality tax services to clients through our boutique firm, however, embracing Robotic Process Automation (RPA) and genuinely helping businesses work smarter not harder is what drives me today.
Since launching Data Interactive, I have been working with our team of business subject matter experts SMEs) to use our extensive business experience to help our clients understand and maximise the value the latest robotic automation technologies can deliver to their organisations. RPA is the start of the Fourth Industrial Revolution and using our deep business experience to identify automation 'use cases' (particularly in complex finance and tax processes), design/deploy digital workers and help businesses unlock the savings available is my great joy.
In addition, I have desire to make a difference to the lives of others by using my life lessons to inspire kindness, happiness and strength in individuals, corporates and communities. Through unlocking these three traits we (Yellow Butterfly Foundation) aim to drive change, hope and mindfulness in corporates and the community.
A logical framework for estimating direct and indirect benefits resulting from RPA implementations, encompassing cost, revenue, customer satisfaction, employee satisfaction, time to market, and business risk.Speaker profile
Scott is one of Australia’s most experienced business strategists and analytics specialists. Scott helps clients make excellent business strategy choices, and more effective use of information within their businesses to drive improved business results. Scott specialises in assisting clients deploy business process automation, outsourcing, and adoption of latest artificial intelligence areas to reduce costs and improve customer experience for strategic advantage.
Scott graduated from the Massachusetts Institute of Technology with degrees in Economics and Management. In a career spanning more than 30 years, Scott achieved senior partner roles within business consulting firms Accenture and IBM global business services, and has worked with clients across Australia, Asia, North America, and Europe.
The IRPA Conferences features insightful talks by recognized thought-leaders addressing the actual developments and trends in IRPA. Discussions and presentations by a variety of speakers at a series of past and upcoming events elucidate solution based details that will help you face IRPA challenges with confidence. You will find a mix of speakers from diverse organizations sharing their real experiences and expert insights with the event particIRPAnts.
Use this opportunity to improve the visibility of your organization Instant Sponsorship : Avail instant sponsorship at just USD 2000 Instant Sponsorship Includes : Branding of your company as Bronze Sponsor - Company's Logo on the event page with cross link to your website.
One Speaking Slot (45 min -non sales talk).
10% discount on registration fee for any delegate from your organization.
Full day attendance at the event with lunch.
1 x Roll up stand / Brochure distribution at the event.
Online Interview post of your company's senior executive at our media portal
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Instant Sponsorship Includes :
Branding of your company as Bronze Sponsor - Company's Logo on the event page with cross link to your website.