Even before the pandemic, a focus on sustainability and ESG goals for business was emerging. Against that backdrop came lessons from the COVID crisis about the interconnectedness of the globe and the role of nature and its relationship to humanity. We have seen that shifts to more virtual work, less travel - many of them enabled by automation - have made a meaningful impact on carbon in the atmosphere. In this session, we will look at how Intelligent automation has helped enterprises to advance in their environmental sustainability goals and what the future of these initiatives look like.

Divya Rajagopal is an Associate Partner with the Hybrid Cloud Services team of IBM Consulting. Currently, she leads the Hybrid Cloud Manage Practice for IBM Consulting in India - across industries and sectors, helping businesses to optimize their application management, modernize their landscape on Cloud making it fit for future to meet emerging expectations on Digital Transformation in a Hybrid Multi-Cloud portfolio. She is passionate about Automation and Sustainability, and firmly believes that extreme automation is a key to Digital innovation

How can AMR's (Autonomous Mobile Robots) bring about automation and digital transformation to SCM and Warehouse Management?

I am passionate about SaaS Procurement Transformation, this space is unique and I bring 360 degrees of its completeness, from Procurement to the Technical side of getting it right, from Implementational wizardry to Product clairvoyance, I proudly say " I donnit all"

Customer experience drives the brand experience. Enabling your customers and employees with automated tools can significantly set your brand apart and serve the customers better. This talk will cover a few use cases on how automation can help improve CX.

Nikunj Nirmal is a business executive, technology enthusiast, and an accomplished leader with an extensive experience in digital strategy, brand and customer experiences, Intellectual Property acquisition, product management, enterprise architecture, and technology roadmap for Fortune 100 organizations. At Amazon, Nikunj heads the international expansions programs to launch ecommerce/retail business in new countries. Nikunj has worked in several leadership roles such as Chief Technology Officer, Head of Digital Transformation, Head of Innovation Labs (USA), and IT Delivery Head. With strong focus on customer experience and innovation, Nikunj has extensive experience in leading large-scale digital transformation programs and delivering CX centric solutions to drive sustainable growth. Nikunj serves on Forbes Technology Council. He has been on the Technical Advisory Council for Linux Foundation for Artificial Intelligence, serves on two Advisory Boards at The University of Texas at Dallas (UTD) – Global Business and Retail Innovation and Strategic Excellence (RISE), Advisory Board for the University of Houston’s Customer Experience Program, and has worked as Adjunct Faculty at UTD. Nikunj is passionate about mentoring, and building high performance teams.

iBorg is the first hybrid automation tool covering robotic process automation, robotic mobile automation and robotic test automation in a single platform. It is a low-coded automation tool that provides scalability, efficiency, cost- effectiveness, and non-invasive technology using Artificial Intelligence and Machine Learning technologies. iBorg is a platform independent comprehensive software for automating your business processes and testing operations.

Nageswara Rao Korlepara or as fondly known as Nagesh, is the CEO, and Founder of companies like Sirma Business Consulting, iBorg Inc.  A seasoned business leader & innovator, he has led and shown amazing unmatched results in the implementation of banking projects. Nagesh is an accomplished, task oriented professional with outstanding experience as a banking software implementation specialist coupled with hands-on Banking experience. He has deep domain knowledge in the key areas of banking spanning Corporate, Retail & Trade Finance. Inquisitive by nature and with an ardent drive to transform the banking and financial sector and associated complexities, he has developed innovative products in the field of robotics and digital transformation, resulting in the development of iBorg.

The discussion will focus on intelligent automation and use of AI/ML/IOT to compliment human skills in order to enable people to focus on meaningful tasks. We will look at cognitive RPA, virtual agents, artificial intelligence, Intelligent enterprise, ML, IOT and how they work in conjunction with RPA. We will discuss this with examples from Health industry.

Dr. Arti leads industry innovation for Health & Public Services Business at Accenture. She is a health industry expert and has helped multiple clients across the globe within Health insurance, hospital, retail pharmacy and public health space in their growth pursuits. She is a dentist, holds a masters from London School of Economics in innovation & entrepreneurship and also has an executive degree in driving digital strategy from Harvard Business School. She truly believes digital health strategy can address social needs, care access challenges and deliver whole person care.

Organizational readiness for Digital Transformation
Creating a culture of Innovation
The different components of Intelligent Automation Strategy
Common Pitfalls in IA strategy regarding People, Process and Technology and how to avoid them
Getting your people along: Leveraging the Citizen Developer model

Shared service professional with proven expertise in managing global operations, delivering innovative solutions to business challenges coupled with a deep understanding of critical business drivers; big-picture visionary with the ability to execute with discipline and effectiveness. A speaker of international repute on various topics pertaining to the industry and recognized as a leading RPA practitioner and one of the top thought leaders of the Shared Service Industry by several global forums.