X Speaker Profile

Dhiren Damani is Regional Vice President for India and SAARC at UiPath. Based in Mumbai, Dhiren is responsible for developing and implementing initiatives aimed at retention and enhancement of market share and revenue. He has in depth knowledge in identifying and developing dealer networks across territories. He is also responsible for developing and maintaining customer relations.

With more than 27 years of versatile experience in sales and business development, Dhiren has an established track record in channel and customer life cycle management. He also has the ability to implement innovative corporate strategies to generate value for stakeholders. Dhiren joined UiPath from SAP, where he was a responsible for their CRM cloud solutions. Prior to that, Dhiren was the National Sales Director at Oracle India. He has also worked as a Sales Director at Microsoft and handled corporate accounts and SMB business for West of India.

Dhiren holds an MBA in Marketing and Systems from the Siva Sivani Institute of Management.

X Topic Abstract

The discussion will focus on intelligent automation and use of AI/ML/IOT to compliment human skills in order to enable people to focus on meaningful tasks. We will look at cognitive RPA, virtual agents, artificial intelligence, Intelligent enterprise, ML, IOT and how they work in conjunction with RPA. We will discuss this with examples from Health industry.

Speaker Profile

Dr. Arti leads industry innovation for Health & Public Services Business at Accenture. She is a health industry expert and has helped multiple clients across the globe within Health insurance, hospital, retail pharmacy and public health space in their growth pursuits. She is a dentist, holds a masters from London School of Economics in innovation & entrepreneurship and also has an executive degree in driving digital strategy from Harvard Business School. She truly believes digital health strategy can address social needs, care access challenges and deliver whole person care.

X Topic Abstract

Speaker Profile

X Topic Abstract

According to Deloitte, 73% of senior executives say their organizations have already started on a path to intelligent automation—a dramatic 58% leap from the meagre 16% reported in 2019. But just three in 10 have moved beyond the pilot stage. Also, market research shows that 80% of the customers do not have more than 10 Bots deployed in production. The failure rate of Bots in production is pegged at 70% resulting in outages.

The above stats shows that while there is a lot of appetite for Intelligent Automation adoption, but the delivery challenges are met with quality, ROI and cost overruns which are not only impacting the adoption rate but also limiting the expansion of the Bot consumerization in the existing accounts. The part of challenges is due to many of the activities mapped to RPA Development Life Cycle are still handled through manual intervention resulting in delays, quality issues and creating problems for scale. The abstract talks about how some of these delivery challenges can be addressed through framework driven model enabled by the right tools anchored at the right stages in the development cycle resulting in faster development, assuring delivery consistency with high quality, and enabling scale.

Speaker Profile

Manoj is an enterprising leader with 32 years of cross-cultural global experience in IT including 16 yrs in USA handling different roles ranging from Project Management, Delivery Management, Enterprise Architecture, IT Strategy & Consulting, and Alliance management, Enterprise Sales, Testing Pre-sales and Head of COE’s. His experience includes working on diverse technology platforms, managing diverse cross functional programs-new initiatives, product development, process re-engineering, IT Transformation and large testing outsourcing deals. He has been engaged with many top companies like Caterpillar, WellsFargo, ACT, Google, Microsoft, HasBro, NBCU, Arcadia, T-Mobile and Cisco. He has done BE from Bangalore University and MS from University of Texas, USA. He has undergone Executive MBA Education at Tippie School of Management, USA and General Management from Indian Institute of Management, Ahmedabad (IIM-A), India. His entrepreneurial stint includes running boutique consulting firm K2 Technologies Inc in US and co-founding EdTech start-up SKILLS4U.COM – SaaS platform offering lead generation services to nonprofessional education services in India. Prior to starting BOTKRAFT, He was the co-founder and CEO of RPA services start-up RPASOFT responsible for strategy, practice growth and Operations. In his current role as CEO, Responsible for leading BOTKRAFT Consulting services growth both in India and overseas. Publications How RPA implemented in Software Testing? publication date, Dec 8, 2017 publication description PA summit Microservices Testing using Agile & DevOps approach publication date, Mar 1, 2017 publication description Step-in forum Crowd sourcing: Enabling Flexible, On-Demand Testing COEs publication date, Nov 24, 2016 publication description Capgemini ExpertConnect On-Demand Performance Testing on Self-Service Environments publication date, Aug 11, 2016 publication description Capgemini ExpertConnect Agile Test Environments for E2E Digital Business Transformation publication date, Jul 4, 2014 publication description UNICOM   Awards and Honors: • Outstanding International Student of the Year, University of Texas at El Paso, 1994 • PTAAS (Performance Testing as-a Service) Innovation project Award, Capgemini, 2016 • TOP 10 RPA Start-ups India, 2022 (RPASOFT - Top 10 RPA Start-ups in India 2022)

X Topic Abstract

Customer experience drives the brand experience. Enabling your customers and employees with automated tools can significantly set your brand apart and serve the customers better. This talk will cover a few use cases on how automation can help improve CX.

Speaker Profile

Nikunj Nirmal is a business executive, technology enthusiast, and an accomplished leader with an extensive experience in digital strategy, brand and customer experiences, Intellectual Property acquisition, product management, enterprise architecture, and technology roadmap for Fortune 100 organizations. At Amazon, Nikunj heads the international expansions programs to launch ecommerce/retail business in new countries. Nikunj has worked in several leadership roles such as Chief Technology Officer, Head of Digital Transformation, Head of Innovation Labs (USA), and IT Delivery Head. With strong focus on customer experience and innovation, Nikunj has extensive experience in leading large-scale digital transformation programs and delivering CX centric solutions to drive sustainable growth. Nikunj serves on Forbes Technology Council. He has been on the Technical Advisory Council for Linux Foundation for Artificial Intelligence, serves on two Advisory Boards at The University of Texas at Dallas (UTD) – Global Business and Retail Innovation and Strategic Excellence (RISE), Advisory Board for the University of Houston’s Customer Experience Program, and has worked as Adjunct Faculty at UTD. Nikunj is passionate about mentoring, and building high performance teams.

X Topic Abstract

Even before the pandemic, a focus on sustainability and ESG goals for business was emerging. Against that backdrop came lessons from the COVID crisis about the interconnectedness of the globe and the role of nature and its relationship to humanity. We have seen that shifts to more virtual work, less travel - many of them enabled by automation - have made a meaningful impact on carbon in the atmosphere. In this session, we will look at how Intelligent automation has helped enterprises to advance in their environmental sustainability goals and what the future of these initiatives look like.

Speaker Profile

Divya Rajagopal is an Associate Partner with the Hybrid Cloud Services team of IBM Consulting. Currently, she leads the Hybrid Cloud Manage Practice for IBM Consulting in India - across industries and sectors, helping businesses to optimize their application management, modernize their landscape on Cloud making it fit for future to meet emerging expectations on Digital Transformation in a Hybrid Multi-Cloud portfolio. She is passionate about Automation and Sustainability, and firmly believes that extreme automation is a key to Digital innovation

X Speaker Profile

X Topic Abstract

Organizational readiness for Digital Transformation
Creating a culture of Innovation
The different components of Intelligent Automation Strategy
Common Pitfalls in IA strategy regarding People, Process and Technology and how to avoid them
Getting your people along: Leveraging the Citizen Developer model

Speaker Profile

Shared service professional with proven expertise in managing global operations, delivering innovative solutions to business challenges coupled with a deep understanding of critical business drivers; big-picture visionary with the ability to execute with discipline and effectiveness. A speaker of international repute on various topics pertaining to the industry and recognized as a leading RPA practitioner and one of the top thought leaders of the Shared Service Industry by several global forums.

X Topic Abstract

Learn how organizations can maximize ROI to drive transformational and strategic value with enterprise automation by applying the value driven framework, methodologies, and templates.

- Setting up an Automation Center of Excellence
- Identifying process improvement/automation candidates through automated task mining
- Driving assessment and prioritizing framework to maximize the outcome
- Tips and advice for reaching strategic value at your organization (practitioners' point of view)

Speaker Profile

As a Hyperautomation practice leader, he is responsible for driving continuous improvement, end to end automation and transformation by harnessing the power of RPA, ML, AI, LCAP and more. In this role he had engaged leadership/senior stakeholders to drive discovery workshops, led solutioning to deliver automation roadmap, conducted and established the automation center of excellence for global clienteles . With 20+ years of experience he is Lean Six Sigma Green Belt certified and IBM Design Thinking practitioner. In his previous role he was part of Enterprise Digital Transformation team at Persistent Systems.

X Topic Abstract

Overview of the challenges and the journey of a leading insurance company adopting RPA as a pilot and scaling IPA across the other business units of the enterprise.

Speaker Profile

Seasoned technical evangelist in Automation having 23+ years of experience in the IT industry with rich experience in Intelligent Automation , solution design, practice / COE setup and helping organizations in their digital transformation journey.

X Topic Abstract

Speaker Profile